Tautoko Support Hub
To support and uplift
Everyone needs a hand sometimes. AUTSA Tautoko is here with food, financial help, and essentials — no judgement, just support.
Mana
Dignity and respect for every student
Awhi
Embracing and supporting one another
Pono
Integrity and truthfulness in all we do
Whakaute
Showing respect through action
How we can help
AUTSA provides a range of free support services to help AUT students through tough times.
Grocery vouchers and emergency financial support for AUT students experiencing hardship. Applications are confidential and assessed on a case-by-case basis.
Request a food parcel for collection, or visit the walk-in Kete Pantry at City Campus (WC210) to pick up essentials. Open during semester.
Free cereals, bread, spreads, and milk available every weekday in the student lounge at City Campus WC202. No sign-up required — just walk in and help yourself.
Free period products available in dispensers across all three AUT campuses. Part of our commitment to making sure no student misses class because of their period.
Support guides
Practical information and resources for specific situations.
Support, community, and practical resources for students of all ages and stages.
Read more
Free food on campus — walk-in pantries, hot meals, food parcels, and grocery vouchers.
View schedule
Know your rights as a tenant, find a flat, and resolve disputes.
Read more
Distance & Online Students
Studying remotely? All AUTSA services are available online — advocacy, Tautoko, clubs, and more.
Where to find us
AUTSA has offices and support spaces across all three AUT campuses. Waiwhero period product dispensers are available in bathrooms at every campus.
City Campus
- WC202 — Student Lounge (ADBB, study space)
- WC210 — Kete Pantry (walk-in food pantry)
- WC Level 2 — AUTSA Office
South Campus
- ME109 — AUTSA South Office
North Campus (Akoranga)
- AS Level 1 — AUTSA North Office
City Campus
WC202, above the food court in Hikuwai Plaza
Mon–Thu 9am–5pm, Fri 9am–4pm
North Campus
AS Level 1
Mon–Fri 9:30am–5pm
South Campus
ME109
Mon–Fri 9am–3pm
Need something else?
If you're not sure which service is right for you, or you need support with something not listed here, get in touch and we'll point you in the right direction.